Service terms

Requests and appointments

Submitting the form requests contact from our team and does not book an appointment. Before a service visit, the address, appliance, access and availability must be confirmed. Same-day and emergency service depend on schedule and location; no fixed arrival time or continuous availability is promised.

Diagnosis and repair approval

The diagnostic/service call is $95 and is credited toward an approved repair. An itemized repair price is agreed after diagnosis and before work. Genuine OEM parts are used. Same-day and emergency appointments depend on schedule and location.

An estimate is based on the diagnosed fault and proposed scope. Additional work requires agreement. The customer must provide safe access to the equipment; installation restrictions should be discussed before service.

Parts and labor warranty

1-Year Parts & Labor Warranty covers parts installed and labor performed under normal use. It excludes new unrelated faults, misuse, power surges and work performed by others after the service visit.

Warranty coverage relates to the completed repair rather than every future issue with the appliance. Genuine OEM parts are used. Sealed-system and refrigerant work is performed by an EPA-certified technician.

Independent service and responsibility

Manufacturer names identify the appliances serviced and do not imply factory authorization, affiliation or endorsement. Repair-related liability is limited to the amount paid for that repair, to the extent permitted by applicable law. Nothing here limits rights that cannot legally be excluded.

Contact and service location

Call the local service number on this website for questions about your request or repair. Service availability is confirmed for the individual address; the website does not identify a walk-in office.